Data protection

Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information about the responsible entity" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website, either automatically or after you have given your consent. This is mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other service inquiries.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

If you have any questions about data protection, you can contact us at any time.

Analytics tools and third-party tools

When you visit this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analytics programs.

You can find detailed information about these analytics programs in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the host's server(s). This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online offering securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Our host(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

Hostinger International Ltd.
61 Lordou Vironos Street, 6023 Larnaca, Cyprus

The Data Processing Addendum (DPA) is publicly available at:
https://www.hostinger.com/legal/dpa

Data processing on behalf

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law that ensures the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the responsible entity

The responsible entity for data processing on this website is:

Stefanie Menzel
Im Vogelsang 10
67273 Weisenheim am Berg

Phone: 017 08 55 44 06
Email: info@syigo.com

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed under Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following sections of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., passing data on to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the transfer. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. This right exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction, and deletion

Within the scope of applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. If you have any questions about personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may—apart from being stored—only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the browser address line changing from "http://" to "https://" and by the lock symbol in your browser bar.

If SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after concluding a paid contract, there is an obligation to transmit your payment data to us (e.g., account number for direct debit authorization), this data is required for payment processing.

Payment transactions via common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL/TLS connection. You can recognize an encrypted connection by the browser address line changing from "http://" to "https://" and by the lock symbol in your browser bar.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published as part of the legal notice obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example via spam emails.

4. Data collection on this website

Cookies

Our website uses so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your end device until you delete them yourself or your web browser deletes them automatically.

Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you request (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be withdrawn at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

If additional cookies and services are used on this website, you can find this information in this privacy policy.

Consent with Complianz

Our website uses Complianz's consent technology to obtain your consent for storing certain cookies on your end device or for using certain technologies and to document this in compliance with data protection law. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter "Complianz").

Complianz is hosted on our servers, so no connection is made to Complianz's provider servers. Complianz stores a cookie in your browser in order to assign the consents you have given or their withdrawal to you. The data collected in this way is stored until you request deletion from us, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Complianz is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—especially retention periods—remain unaffected.

AI-powered services and chatbot function

AI-powered services and chatbot function

Chatbot with AI processing (Google Gemini)
In the members area of our website, we provide you with a chatbot based on artificial intelligence. To provide this feature, we use the AI technology Google Gemini.

What data is processed?
When you use the chatbot, the following data is processed:

Your text inputs and questions to the chatbot
Responses generated by the chatbot
Technical data (request timestamp, session ID)

How does data processing work?

Local processing: Your request is first received by our server
Forwarding to Google: The text input is transmitted to the Google Gemini API
Response generation: Google Gemini processes your request and generates a response
Return transmission: The response is sent back to our server and displayed to you

Data transfer to Google (third country)
By using the chatbot, your inputs are transferred to Google LLC based in the USA. Google is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection.

Important: Google states that data transmitted via the Gemini API:

Is not used to train its AI models
Is not used for advertising purposes
Is processed in accordance with the Google Cloud privacy policy

You can find more information in the Google Cloud Privacy Notices and the Gemini API Terms of Service.

Storage of chat histories
Chat histories are stored on our server in order to:

Enable you to access previous conversations
Ensure the chatbot’s functionality
Provide support in case of technical issues

Storage period: Chat histories are stored for the duration of your membership and are automatically deleted 30 days after the membership ends, unless statutory retention obligations prevent this.

Legal basis
Processing is carried out on the basis of:

Art. 6(1)(b) GDPR (performance of a contract) – The chatbot function is part of your membership
Art. 6(1)(a) GDPR (consent) – If using the chatbot is voluntary and not strictly necessary for contract performance, processing is additionally based on your consent pursuant to Art. 6(1)(a) GDPR.

Your rights
You can:

Stop using the chatbot at any time
Request deletion of your chat histories
Request information about stored conversations

Please note: Data that has already been transferred to Google is subject to Google’s privacy policy. Deletion requests regarding this data must be addressed directly to Google.

Disclaimer and transparency notice regarding the use of the AI chatbot

(1) Nature of the service: This website provides a chatbot system based on artificial intelligence (AI). The content generated by the chatbot (e.g., spiritual prompts, interpretations, or advice) is created automatically and is intended solely for entertainment and personal inspiration.

(2) Susceptibility to errors: You are informed that AI-generated responses may be factually incorrect, incomplete, or misleading. Despite careful configuration, the provider assumes no liability for the accuracy, timeliness, or quality of the information provided.

(3) No professional advice: The chatbot’s spiritual content expressly does not constitute psychological, medical, legal, or financial advice. Using the bot does not replace consulting a qualified professional (e.g., a doctor, psychotherapist, or lawyer). No promises of healing are made. In the event of health complaints or psychological crises, professional help must be sought immediately.

(4) Personal responsibility: Implementing any guidance or prompts generated by the chatbot is done at your own risk and responsibility. The provider is not liable for damages arising from reliance on the correctness of the AI responses or their interpretation.

(5) Handling of data: Please note that inputs in the chat history may be transmitted to the servers of the AI model provider for processing. It is strongly recommended not to enter sensitive personal data (such as real names, health data, or passwords) into the chat window.
If users nevertheless voluntarily enter special categories of personal data pursuant to Art. 9 GDPR (e.g., health data), this is done exclusively on the basis of their explicit consent through the active use of the chatbot.

Inquiry by email, phone, or fax

If you contact us by email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The data you send to us via contact inquiries will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—especially statutory retention periods—remain unaffected.

Registration on this website

You can register on this website to use additional features on the site. We use the data entered for this purpose only to provide the respective offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of carrying out the user relationship established by the registration and, if applicable, for initiating further contracts (Art. 6(1)(b) GDPR).

The data collected during registration is stored by us for as long as you are registered on this website and is then deleted. Statutory retention periods remain unaffected.

5. Plugins and tools

Adobe Fonts

This website uses web fonts from Adobe for the consistent display of certain typefaces. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access this website, your browser loads the required fonts directly from Adobe so they can be displayed correctly on your end device. In doing so, your browser establishes a connection to Adobe’s servers in the USA. This gives Adobe knowledge that this website was accessed via your IP address. According to Adobe, no cookies are stored when providing the fonts.

Data storage and analysis are carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the consistent display of the font on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.

More information about Adobe Fonts is available at: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can find Adobe’s privacy policy at: https://www.adobe.com/de/privacy/policy.html

The company is certified under the "EU-U.S. Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. You can find more information from the provider at the following link: https://www.dataprivacyframework.gov/participant/5660.

6. eCommerce and payment providers

Processing customer and contract data

We collect, process, and use personal customer and contract data to establish, structure the content of, and modify our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data is deleted after completion of the order or termination of the business relationship and after the expiry of any statutory retention periods that may apply. Statutory retention periods remain unaffected.

Data transfer upon conclusion of a contract for services and digital content

We only transfer personal data to third parties if this is necessary as part of contract processing, for example to the credit institution commissioned with payment processing.

Any further transfer of data does not take place, or only takes place if you have expressly consented to the transfer. Your data will not be passed on to third parties without your explicit consent, for example for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Digistore24

Some of our products, services, and content are offered by Digistore24 as a reseller. The provider and contractual partner is Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim. Which data Digistore24 stores and processes when this website is accessed is determined by Digistore24 GmbH as the controller in its own privacy policy. You can find more information in Digistore24’s privacy policy: https://www.digistore24.com/page/privacy/de.

Digistore24 WordPress plugin

The WordPress plugin makes it possible to integrate various Digistore24 services into your own website, e.g., the social proof bubble, the affiliate advertising materials generator, or other tools.

With each integration, non-personal data is loaded from the Digistore24 server (e.g., a JavaScript file).

When this content is loaded, your web browser retrieves a webpage from the Digistore24 server. Our server has no influence on the extent to which your web browser transmits data to the Digistore24 server. Our server itself does not transmit any data to the Digistore24 servers in this context.

Which data Digistore24 stores and processes when this webpage is accessed is determined by Digistore24 GmbH as the controller in its own privacy policy. You can find Digistore24’s privacy policy here: https://www.digistore24.com/page/privacy/de.

Conversion tools/shopping cart

Digistore24 offers the option to integrate various services into your own website via HTML and JavaScript code, e.g., the social proof bubble or the Digistore24 shopping cart.

With each integration, non-personal data is loaded from the Digistore24 server (e.g., a JavaScript file).

Promo links/content links

On this website, we use various links to Digistore24 offers. The purpose of these links is to draw your attention to products that may be of interest to you.

Some of these links are links to the digistore24.com domain of Digistore24 GmbH.

When you click one of the links, you access a webpage on Digistore24’s server.

In this process, our server does not transmit any data to Digistore24; rather, as with any webpage access, the data is transmitted by your web browser to Digistore24. We have no influence on the extent to which your web browser transmits data to Digistore24.

For further information on the scope of Digistore24’s use of data from website accesses, please refer to Digistore24’s privacy policy: https://www.digistore24.com/page/privacy/de.

Affiliate advertising materials generator

The affiliate advertising materials generator allows advertising materials to be created automatically. It provides an input field where you can enter your Digistore24 ID. This gives you advertising materials you can use to promote products and services quickly and easily.

In addition to the above, depending on your input, it is checked whether an affiliate partnership exists. For details, please refer to Digistore24’s privacy policy: https://www.digistore24.com/page/privacy/de.